Frequently Asked Questions

Who can I contact about an order question?

All WallBallers orders are managed by Letterman Creative. Please contact us at orders@lettermancreative.com for all order questions. 

How long will it take to receive my order?

All WallBallers Graphics are made on demand – they are produced custom for your order, when you order. Orders will generally process, print and ship within 7-10 business days.

What are your delivery options?

All orders are shipped USPS or UPS standard delivery with tracking anywhere in the United States. 

What if I want to return my order?

All WallBallers are custom-made at the time of order. Therefore, no returns are accepted unless there is an incorrect product shipped or a defect with the product. All products are inspected before they are shipped – if there was an oversight in print quality or you received a defective item, please contact us immediately at orders@lettermancreative.com. We will reply within 24-hours of receiving your email.

What types of payment do you accept?

​We accept all major credit cards, major digital wallets or PayPal payments through PayPal – you do not need a PayPal account. We use a third party (Shopify) for all payment transactions, ensuring security and confidentiality of your information.